What the heck is going on? You guys had such a great service. I am a software/marine engineer and recommended your service to many people over the last three or four years. For a couple of months now the experience has been outright terrible. I have read the boards and sent the emails I was instructed to send. I have made new accounts, which work for a few days and then cease to work. The infamous "Validation Failed" messages appears. This is an absolutely abysmal experience. I realize this is a free service and that you guys must be under a lot of pressure. However, please communicate. Just let us know what is happening and whether this will be of a passing nature, or whether we should just give up on you.
Alternatively come up with a temporary fix (e.g. greater privilege for some time or outright elimination of usernames/validation until you fix the underlying issue).
Whatever happens, thank you for the great service these past years. However, *please* let us know what is happening!
Regards,
E.M.